Welcome to 3PQR
3PQR offers support and assistance to ensure your people deliver quality and results. The firm is dedicated to provide maximum impact in public service improvement without excess cost, stress or collateral damage.
With a principled understanding of the past and present challenges of providing quality responsive public service in Scotland, 3PQR helps managers and service staff to work together and improve service to users without reducing critical service levels.
3PQR offers cost effective solutions which can help tackle capacity problems and enhance capability. We specialise in simple and timely adjustments in course, removing obstacles and obstructions, and working within resources to add value. This involves raising profiles, balancing quality and quantity and learning lessons from current practice and research.
Our values -perseverance, questioning and resolve have led us to design a set of service packages which guarantee a quick response to subscription customers. If you can book a package of call off days now we can be online to help you within a few days.
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Technology can help or hinder staff.
A millisecond response rate can be irrelevant when the waiting time may be weeks.
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